Delivery/ Collection/ Storage on behalf of customers
With an eye on the environment we try to combine as many deliveries as possible by doing them in our own van. Otherwise, we only use one very reliable company that we know will look after the furniture the way it should be.
How does this work?
Message us anytime if you need an idea before purchase when you could get your item - we usually answer 8am to 11pm 😀
Between the two methods, most areas are covered every couple of weeks or so. You will get a day as soon as a route is planned (usually an idea at purchase) and then a 1 or 2 hour time slot a few days prior to delivery.
Some areas such as Scotland, Cornwall, Norfolk, North Yorkshire. North and West Wales are when we build up enough and can be longer. Might be an idea to check with us before purchase and we should know a rough timescale...
Current delivery charges
One charge for as many items as you wish to purchase.
Mainland England/ Wales £59.00
Within 30 miles of GL19 4JW (Google maps) £29.00
Southern Scotland (up to Sterling) £119.00
Presently, the price of knock down wardrobes includes delivery and free assembly.
Can I collect?
Yes, you are very welcome to collect. One thing to mention - we are very fussy who transports our furniture so we rarely accept third party couriers.
What is the delivery procedure?
Our personal deliveries - as soon as we know a date for your area we will be in touch with the day and an estimate of the time. Usually this will be around a week ahead. A couple of days before we will confirm a time slot, either a one hour or two hour.
On the day there will usually be two of us on the van. As long as access is straightforward, we normally place the item in the room of your choice and assemble wardrobes*. If access is awkward/multiple steps or upstairs, we may need assistance depending on the item.
If you cannot provide assistance, please get in touch and we will do our best to resolve this for you.
Not quite ready for delivery?
If your decorating isn't quite finished or not exactly going to plan, you don't have to miss out on that perfect piece of furniture. It really would be a shame as most pieces we sell are a one off and when they're gone they're gone!
However, we have a solution. We'll keep it with us all nice and safe until you're ready to take delivery. All we ask is that you pay for the item at time of purchase and you're not really going on a five year trip exploring the world...
Again, there is more info under 'Terms'.
If you wish to return your item you will find details under 'Returns'.
* We are not insured to move furniture within your property or assemble wardrobes for you. We offer these as optional complimentary services - large pieces of furniture can be hazardous for your walls :)